![]() The mobile app integrates loyalty, offers, and shopping in a manner that makes it one of the best apps in this segment.DSW runs its loyalty program seamlessly.The company has tiers of rewards, therefore, consumers spending more get higher rewards.It has succeeded consistently, with a simple loyalty program rewarding customers with points for their purchases.Its successful loyalty program has the following characteristics: Designer Shoe Warehouse (DSW)Ī highly popular loyalty app, Designer Shoe Warehouse (DSW) is available on Android and iOS. Let’s look at the most popular and most downloaded apps in the loyalty segment, which are as follows: 1. A Brief Overview of the Top 10 Loyalty Apps Read more about these features in “ Features of a great loyalty app user interface”. Loyalty apps should allow social sharing, moreover, they need push notifications to increase customer engagement.They create a natural flow of actions in the app.Great loyalty apps have excellent security features, and they provide clear micro-copy to help customers.Such apps also deliver personalized offers.These apps display relevant offers, merchants, and stores, and seamlessly integrate various offers.Best apps in this category make it easy for customers to sign-up.Read more about this in “ Best in class loyalty program features to emulate”. Successful loyalty apps have distinct tiers to reward higher-spending customers, and these tiers feature exclusive rewards.They offer unique ways in which customers can earn and spend loyalty points.Such apps have a compelling rewards structure.Successful loyalty apps offer the following features: ![]() “ Loyalty management market – growth, trends, and forecasts (2019-2024)”, a market research report has more insights into this market. Given this, it’s not surprising that the loyalty management market will likely grow at a phenomenal 23.3% CAGR, and the value of this market will reach $9.28 billion in 2024, up from $2.617 billion back in 2019. You can read more about this in “ 32 loyalty program statistics that will make you rethink marketing”. 54% of consumers do repeat business with a company that offers loyalty points or a loyalty card.New customer acquisition can cost 16 times more than retaining customers.The cumulative loss to businesses due to customer churn is estimated to be a staggering $1.6 trillion per annum.68% of millennials indicate they need a customer loyalty program to keep buying a brand.An average American business loses 15% of its customers every year!.Read more about this in “ CrowdTwist consumer loyalty study shows 87% of Gen Z consumers want omnichannel loyalty programs”.įrom the perspective of a business, the importance of a loyalty program is pretty obvious! Consider the following statistics, to understand this better: 82% of Gen X customers participate in at least one loyalty program, and 77% of them redeem their rewards at least once in a quarter.This generation is quite willing to pay a premium to receive perks like free shipping, as 77% of Gen Z consumers reported. ![]()
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